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Studying from an updated practice material is necessary to get success in the IFMA CFM certification test on the first try. If you don't adopt this strategy, you will not be able to clear the Certified Facility Manager (CFM) examination. Failure in the Certified Facility Manager (CFM) test will lead to loss of confidence, time, and money.

IFMA CFM Exam Syllabus Topics:

Topic
Details

Topic 1

Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.

Topic 2

Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.

Topic 3

Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.

Topic 4

Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.

Topic 5

Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.

Topic 6

Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.

Topic 7

Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.

Topic 8

Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.

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IFMA Certified Facility Manager Sample Questions (Q90-Q95):

NEW QUESTION # 90
What is the PRIMARY purpose of the Incident Command System (ICS)?

A. Avoid duplication of efforts in any incident.
B. Meet the needs of large operational staff.
C. Respond to large incidents.
D. Effectively respond to any incident.

Answer: D

Explanation:
TheIncident Command System (ICS) is designed to manage any type of incident effectively, regardless of size.IFMA's Risk Management competencyincludesemergency preparedness and response coordination.
* Option C is correctbecause ICSprovides a standardized response structure adaptable to any situation.
* Option A (Large Incidents Only)is incorrect because ICS applies toboth small and large incidents.
* Option B (Avoid Duplication)is a benefit butnot the primary purpose.
* Option D (Operational Staff Management)is a function butnot the central goal.
ICS is widely used indisaster management, security incidents, and emergency response.

NEW QUESTION # 91
What is the FIRST priority when allocating facility management resources?

A. Urgency
B. Dollar value
C. Customer satisfaction
D. Criticality

Answer: D

Explanation:
Criticality is the first priority when allocating facility management resourcesto ensurebusiness continuity and operational stability. TheIFMA Operations and Maintenance competencystates that resource allocation should be based on system criticality and impact on core functions.
* Option D (Criticality) is correctbecauseresources must first be allocated to the most essential systems (e.g., life safety, security, HVAC).
* Option A (Urgency)is important butshould be considered within the context of criticality.
* Option B (Dollar Value)is a financial consideration butshould not dictate priority over critical systems.
* Option C (Customer Satisfaction)isimportant but secondaryto operational and safety priorities.
Prioritizingcritical systems reduces downtime, maintains compliance, and ensures safety.

NEW QUESTION # 92
You manage a design-build project to renovate a new office space, including infrastructure upgrades. At the
60% design phase, the design-build contractor's project estimate is over budget and contingency. What should be done first to address the issue?

A. Investigate delaying a portion of the project until additional funding is available.
B. Investigate the reasons for being over budget.
C. Remove the infrastructure upgrade items from the project scope.
D. Pursue a change order from the project sponsor for the difference.

Answer: B

Explanation:
Thefirst step should be to investigate the reasons for being over budget (D)before making major project changes.
* A cost overrun could be due to inaccurate estimates, scope changes, or unforeseen conditions.
Understanding the cause allows for informed decision-making.
* Why not other options?
* (A) Delaying a portion of the project may not be necessary and could lead to inefficiencies.
* (B) Seeking a change order should only be done after understanding why costs have increased.
* (C) Removing infrastructure upgrades without proper evaluation could negatively impact long-term functionality.

NEW QUESTION # 93
When delegating tasks, what should a supervisor know about each employee?

A. Accomplishments.
B. Strengths.
C. Work style.
D. Preferences.

Answer: B

Explanation:
Knowing an employee's strengths (B)is the most effective way todelegate tasks efficientlyand ensure productivity.
* Effective delegation involves:
* Assigning tasks based on competencies
* Maximizing productivity and efficiency
* Supporting employee development
* Why not other options?
* (A) Work style may vary but does not define capability.
* (C) Accomplishments reflect past performance, not current ability.
* (D) Preferences are important but should not override role suitability.

NEW QUESTION # 94
A new hire has been provided with new uniforms and a $150 stipend for work boots. Within the first month, the employee gives a two-week notice. What actions should the manager take?

A. Absorb the loss of the material in the operating budget under uniform depreciation.
B. Refer to the employee handbook and follow organizational policy regarding uniform and work boot issuances to employees.
C. Ask in a thoughtful and respectable tone for the employee to reimburse the organization for the uniforms and work boots.

Answer: B

Explanation:
The correct action is to follow the organization's established policies (Option C) regarding uniforms and reimbursements.
Why Option C is Correct?
* The employee handbook outlines uniform issuance, return policies, and potential reimbursement obligations.
* Ensures consistent and legally compliant HR practices.
* IFMA's Human Factors Core Competency emphasizes fair employment policies and adherence to company guidelines.
Why Other Options Are Incorrect?
* Option A: Requesting reimbursement without policy backing may create legal and HR issues.
* Option B: Absorbing the cost without policy review is not a sound business practice.

NEW QUESTION # 95
......

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